Accurate and Noise-Tolerant Extraction of Routine Logs in Robotic Process Automation

Robotic Process Mining focuses on the identification of the routine types performed by human resources through a User Interface. The ultimate goal is to discover routine-type models to enable robotic process automation. The discovery of routine-type models requires the provision of a routine log. Unfortunately, the vast majority of existing works do not directly focus on enabling the model discovery, limiting themselves to extracting the set of actions that are part of the routines. They were also not evaluated in scenarios characterized by inconsistent routine execution, hereafter referred to as noise, which reflects natural variability and occasional errors in human performance. This paper presents a clustering-based technique that aims to extract routine logs. Experiments were conducted on nine UI logs from the literature with different levels of injected noise. Our technique was compared with existing techniques, most of which are not meant to discover routine logs but were adapted for the purpose. The results were evaluated through standard state-of-the-art metrics, showing that we can extract more accurate routine logs than what the state of the art could, especially in the presence of noise.