LEDRO, CRISTINA
LEDRO, CRISTINA
Dipartimento di Psicologia Generale - DPG
Mostra
records
Risultati 1 - 5 di 5 (tempo di esecuzione: 0.01 secondi).
Artificial intelligence in customer relationship management: A systematic framework for a successful integration
2025 Ledro, Cristina; Nosella, Anna; Vinelli, Andrea; Dalla Pozza, Ilaria; Souverain, Thomas
Leveraging Artificial Intelligence for Sustainable Customer Relationship Management: A Critical Review and a Conceptual Framework
2025 Ledro, Cristina; Nosella, Anna; Vinelli, Andrea
Integration of AI in CRM: Challenges and guidelines
2023 Ledro, Cristina; Nosella, Anna; Dalla Pozza, Ilaria
Artificial intelligence in customer relationship management: literature review and future research directions
2022 Ledro, Cristina; Nosella, Anna; Vinelli, Andrea
How to assess organizational and strategic impacts of customer relationship management: A multi-perspective performance evaluation method
2022 Ledro, Cristina; Nosella, Anna; Vinelli, Andrea