NOSELLA, ANNA
NOSELLA, ANNA
Dipartimento di Tecnica e Gestione dei Sistemi Industriali - DTG
Unlocking the power of artificial intelligence in customer relationship management: a comprehensive analysis of critical success factors
2026 Ledro, Cristina; Nosella, Anna; Dalla Pozza, Ilaria
Artificial intelligence in customer relationship management: A systematic framework for a successful integration
2025 Ledro, Cristina; Nosella, Anna; Vinelli, Andrea; Dalla Pozza, Ilaria; Souverain, Thomas
Epistemic tensions in R&D alliances and the role of inter-organizational management controls
2025 De Silva, Diana Marie; Agostini, Lara; Nosella, Anna; Verwaal, Ernst
Framing startups survival research at the crossroad of entrepreneurship, strategy and business model: a literature review and a research agenda
2025 Nosella, Anna; Forza, Cipriano; Negussie Workalemahu, Robel; Immobile Molaro, Greta
Leveraging Artificial Intelligence for Sustainable Customer Relationship Management: A Critical Review and a Conceptual Framework
2025 Ledro, Cristina; Nosella, Anna; Vinelli, Andrea
Pivoting B2B Platform Business Models: From Platform Experimentation to Multi-Platform Integration to Ecosystem Envelopment
2025 Filosa, Clara; Jovanovic, Marin; Agostini, Lara; Nosella, Anna
The Micro-Governance of Collaborative Networks for Water Protection: A Configurational Analysis
2025 Wegner, Douglas; Dias, Marcelo Fernandes Pacheco; Agostini, Lara; Nosella, Anna
What is patent management? The purification and validation of an integrated measurement scale
2024 Agostini, Lara; Nosella, Anna; Holgersson, Marcus; Teshome, MEHARI BEYENE
Design thinking: strategy for digital transformation
2023 Vendraminelli, Luca; Macchion, Laura; Nosella, Anna; Vinelli, Andrea
Emerging trends around strategic flexibility: a systematic review supported by bibliometric techniques
2023 Agostini, Lara; Nosella, Anna; Sarala, Riikka; Nkeng, Corinne
Integration of AI in CRM: Challenges and guidelines
2023 Ledro, Cristina; Nosella, Anna; Dalla Pozza, Ilaria
Intellectual capital and resilience: evidence from two cases of SMEs
2023 Agostini, Lara; Nosella, Anna
Paradoxes and Tensions in Interorganizational Relationships: A Systematic Literature Review
2023 Vinícius Bitencourt Fortes, Marcos; Agostini, Lara; Wegner, Douglas; Nosella, Anna
Patent management: the prominent role of strategy and organization
2023 Agostini, L.; Nosella, A.; Holgersson, M.
Artificial intelligence in customer relationship management: literature review and future research directions
2022 Ledro, Cristina; Nosella, Anna; Vinelli, Andrea
Attributes of Business Incubators: A Conjoint Analysis of Venture Capitalist's Decision Making
2022 Manconi, M; Bellomo, S; Nosella, A; Agostini, L
How to assess organizational and strategic impacts of customer relationship management: A multi-perspective performance evaluation method
2022 Ledro, Cristina; Nosella, Anna; Vinelli, Andrea
The process of business model innovation driven by IoT: Exploring the case of incumbent SMEs
2022 Paiola, M.; Agostini, L.; Grandinetti, R.; Nosella, A.
Industry 4.0 and business models: a bibliometric literature review
2021 Agostini, L.; Nosella, A.
Multilevel Antecedents of Organizational Speed: The Exemplary Case of a Small Italian R&D Organization
2021 Agostini, Lara; Nosella, Anna