This paper reviews 81 studies on digital technology acceptance, identifying 32 key antecedents and emphasizing employees’ roles in integration. It proposes updating the UTAUT model with thematic categories, paradoxical elements, and emotions, while offering insights into acceptance as a dynamic process shaped by worker-manager interactions in industrial contexts.

Advancing the Theory of Employee Acceptance of Digital Technologies: A Literature Review

Marcos Dieste
;
Ambra Galeazzo;Laura Macchion
2025

Abstract

This paper reviews 81 studies on digital technology acceptance, identifying 32 key antecedents and emphasizing employees’ roles in integration. It proposes updating the UTAUT model with thematic categories, paradoxical elements, and emotions, while offering insights into acceptance as a dynamic process shaped by worker-manager interactions in industrial contexts.
2025
Book of abstracts of the 35th Annual POMS Conference
35th Annual POMS Conference
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11577/3565114
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