This paper reviews 81 studies on digital technology acceptance, identifying 32 key antecedents and emphasizing employees’ roles in integration. It proposes updating the UTAUT model with thematic categories, paradoxical elements, and emotions, while offering insights into acceptance as a dynamic process shaped by worker-manager interactions in industrial contexts.
Advancing the Theory of Employee Acceptance of Digital Technologies: A Literature Review
Marcos Dieste
;Ambra Galeazzo;Laura Macchion
2025
Abstract
This paper reviews 81 studies on digital technology acceptance, identifying 32 key antecedents and emphasizing employees’ roles in integration. It proposes updating the UTAUT model with thematic categories, paradoxical elements, and emotions, while offering insights into acceptance as a dynamic process shaped by worker-manager interactions in industrial contexts.File in questo prodotto:
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