Value logic interactions: perspectives on logistics service provider-client relationships

This paper presents the notion of value logic interactions as a tool that provides perspectives on intra- and inter-organizational business relationships; in particular, synergies, and tensions that may occur between actors that rely on different technologies. The study employs models of mediating, long-linked and intensive technologies as proxies of the idea and activated structures that influence business performance. The paper discusses the implications of value logic interactions regarding (i) role perceptions, (ii) strategy and marketing, (iii) chains and networks, (iv) competition and cooperation, and (v) the scope of trust with respect to relationships between logistics service providers and their clients.