The introduction presents and discusses the theoretical debate about KIBS based on the opposition between two constructs: a. Relationships with customers versus relationships with other organizations; b. Service customization versus service standardization; c. Knowledge co-production versus knowledge exchange; d. Spatial proximity versus internationalization.
Introduction
DI MARIA, ELEONORA;GRANDINETTI, ROBERTO;DI BERNARDO ZUCCOLO, BARBARA
2012
Abstract
The introduction presents and discusses the theoretical debate about KIBS based on the opposition between two constructs: a. Relationships with customers versus relationships with other organizations; b. Service customization versus service standardization; c. Knowledge co-production versus knowledge exchange; d. Spatial proximity versus internationalization.
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