Advertising for a new product introduction: a stochastic approach

We formulate a stochastic extension of the Nerlove and Arrow’s advertising model in order to analyze the problem of a new product introduction. The main idea is to introduce some uncertainty aspects in connection both with the advertising action and the goodwill decay, in order to represent the random consequences of the advertising messages and of the word-of-mouth publicity, respectively. The model is stated in terms of the stochastic optimal control theory and a general study is attempted using the stochastic Maximum Principle. Closed form solutions are obtained under linear quadratic assumptions for the cost and the reward functions. Such optimal policies suggest that the decision-maker considers both the above mentioned phenomena as opportunities to increase her/his final reward. After stating some general features of the optimal solutions, we analyze in detail three extreme cases, namely the deterministic model and the stochastic models with either the word-of-mouth effect only, or the lure/repulsion effect only. The optimal policies provide us with some insight on the general effects of the advertising action.