Diversità e integrazione: il ruolo del contatto intergruppi nei processi di riduzione del pregiudizio e risoluzione dei conflitti

In this paper we review the effectiveness of intergroup cantact in reducing prejudice. In particular, we consider the opportunity to distinguish between direct and indirect contact, the possibility of a bi-directional relation between contact and prejudice, the mediating and moderating processes involved in this relation, and the different possible outcomes of intergroup contact, such as explicit and implicit attitudes, affective reconciliation and physiological states. Finally, we review some of the major critiques to the contact hypothesis, trying to provide adequate responses, and we discuss the practical applications of intergroup contact in modern societies.