Work organisation in lean production and traditional plants: what are the differences?

Proposes a framework (developed from an analysis of the existing literature) which will be useful to research the linkages between work organization and lean production practices. The framework considers two types of work organization practices: type (a) which is directly linked to lean production practices such as JIT/TQM (worker autonomy, multifunctional employees, feedback to workers, etc.) and type (b) which influences the setting up and the maintenance of type (a) practices (training, compensation, etc.). Tests hypotheses concerning the practices which can be said to be directly linked to JIT/TQM on data collected on 43 manufacturing plants through valid and reliable measurement instruments. The results show that lean production plants seem to use more teams for problem solving, to take employees' suggestions more seriously, to rely more heavily on quality feedback both for workers and supervisors, to document production procedures more carefully and to have employees able to perform a greater variety of tasks including statistical process control. Lean production plants, however, show almost no differences with regard to aspects of work organization which involve hierarchy.